Privacy Policy

1. Information We Collect

We collect information you provide directly when you create an account and use CurbSite:

• Account information: Email address, password (hashed), and business name when you sign up
• Business information: Trade type, services offered, service area, business hours, phone number, and address — used to generate your website
• Billing information: Payment details are collected and stored by Stripe; we do not store your credit card number
• Booking data: Customer names, contact information, and service requests submitted through your CurbSite booking form
• Usage data: Pages visited, features used, and site view counts to help us improve the platform
• Communications: Emails and messages you send to our support team

2. How We Use Your Information

We use the information we collect to:

• Generate and publish your AI-powered business website
• Manage your online booking system and send booking notifications
• Process payments via Stripe and manage your subscription
• Send transactional emails (booking confirmations, account notifications, welcome series)
• Provide customer support when you contact us
• Improve the platform — analyzing usage patterns helps us build better features
• Comply with legal obligations and enforce our Terms of Service

We do not sell your personal information to third parties. We do not use your data for advertising.

3. Third-Party Services

CurbSite uses the following third-party services to operate:

• Stripe: Payment processing for your subscription. Stripe handles and stores your billing information under their own privacy policy. See Stripe's Privacy Policy.
• Email delivery: We use a transactional email provider to send booking notifications and account emails. Email content and recipient addresses are transmitted to this provider solely for delivery purposes.
• OpenAI: Your business information is sent to OpenAI's API to generate your website content. OpenAI processes this data under their API data usage policy and does not use API data to train their models.
• Render: Our platform infrastructure and hosting provider. Application data resides on Render's servers in the United States.

We share your data with third parties only as necessary to operate the service, and only with providers who maintain appropriate data protection practices.

4. Customer Data (Your Customers)

When customers submit booking requests through your CurbSite website, they provide their name and contact information to you. You are the data controller for your customers' data. CurbSite processes this data as a service provider on your behalf. You are responsible for handling your customers' data in compliance with applicable privacy laws.

We retain customer booking data for 12 months after the booking date, after which it is deleted unless you request a data export.

5. Data Retention

We retain your account data for as long as your account is active. If you cancel your subscription and close your account:

• Your website is taken offline immediately
• Your account data is retained for 30 days — you may request an export during this window
• After 30 days, all account data is permanently deleted from our systems

Payment records may be retained longer as required by financial regulations.

6. Cookies

CurbSite uses cookies and similar technologies to operate the service:

• Session cookies: Required for authentication. These keep you logged in as you navigate the dashboard and are deleted when you close your browser or log out.
• Preference cookies: Remember your settings within the platform.

We do not use advertising cookies or third-party tracking cookies. We do not use Google Analytics or Facebook Pixel on the CurbSite dashboard or admin interface.

7. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or destruction. These include encrypted data transmission (HTTPS), hashed password storage, and access controls limiting who within our organization can access user data.

No method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your CurbSite account.

8. Your Rights

You have the following rights with respect to your personal data:

• Access: Request a copy of the data we hold about you
• Correction: Update or correct inaccurate information in your account settings or by contacting us
• Deletion: Request deletion of your account and associated data
• Portability: Request an export of your business data and booking records in a machine-readable format
• Objection: Object to certain types of data processing

To exercise any of these rights, email us at support@curbsite.polsia.app. We will respond within 30 days.

9. Children's Privacy

CurbSite is a business-to-business service not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date at the top of this page and, for material changes, notify you by email. Continued use of CurbSite after any changes constitutes acceptance of the updated policy.

11. Contact

Questions about privacy? We're here:

Email: support@curbsite.polsia.app
CurbSite is operated by Polsia Inc.